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Challenge:
We needed a new partner and a fresh direction for our Annual Report, which serves a diverse audience of members and investors. Our in-house designer had just heard Bob lecture, and suggested we consider Hambly & Woolley. Right from our first meeting, they demonstrated an appreciation of how large organizations work. They navigated approvals with ease and adapted to our many changes in scope and deadline.
— Darlene Bullard Director, Corporate Communications, OMERS
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Process:
There was a terrific synchronicity between the teams at OMERS and H&W: the corporate and the creative. We helped them define their voice through a compelling theme, fresh photography and online interaction. The Report allowed members to find, interact with and print only the information they need. By overseeing third party providers in translation and proofreading, we sustained a consistently high quality of work and customer service from start to finish.
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Outcome:
Our Annual Report was produced to deadline in both official languages on the same day—a first in recent memory. The accompanying Report to Members was ready five weeks early. Both hit the mark in every way. Every person at H&W tries so hard to meet your needs of the day, caring equally about the big picture and the tiniest details. Their team is amazingly adept at reading people and adjusting their work style to make the client comfortable.
— Darlene Bullard Director, Corporate Communications, OMERS
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Scope of Work:
Report to Members, Annual Report (print and interactive)
Nothing fazes Hambly & Woolley. They never get tied down by process and always keep our end goals in mind.
— Darlene Bullard Director, Corporate Communications, OMERS